FAQs

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Just Answer the Questions

What is Dr. Jaanch?
Dr. Jaanch is a platform offering seamless access to comprehensive health records and user-friendly digital test reports.
How do I access my health records?
Simply scan the QR code at the test sample counter, download our app, and log in with your registered mobile number.
Is Dr. Jaanch free to use?
Yes, Dr. Jaanch is a free platform for users
How do hospitals benefit from Dr. Jaanch?
Hospitals can streamline health record management with our flexible pricing plans and efficient data handling.
Is my data secure with Dr. Jaanch?
Yes, we prioritize the security and confidentiality of user and hospital data with industry-standard protocols.
Can I manage my cookie preferences?
Yes, users can manage cookie preferences in their browser settings.
How often are updates made to the platform?
Dr. Jaanch providesregular updates, including new features, for an enhanced user experience
What if I encounter issues or have questions?
Contact our dedicated support team at contact@drjaanch.com for assistance.
Can I access my reports in real-time?
Yes, our digital test reports offer real-time access to health information.
How can hospitals integrate with Dr. Jaanch?
Hospitals can explore our flexible pricing plans and contact us for tailored solutions.
Want to call Dr. Jaanch and find outsome information. Where can I find the contact details?
The phone numbers for support are mentioned on the contact details page. To find out the same, you need to visit our site www.drjaanch.com/.co.in/.in and once land on the Home page, you will see the page titled ‘Contact’ click the same button and you will be redirected to the contact details of Dr. Jaanch.
I Want to visit Dr. Jaanch’s Registered Office. How can I arrange an in-person meeting to discuss matters?
Certainly! To schedule an in-person meeting at Dr. Jaanch's registered office, please reach out to our support team at contact@drjaanch.com. They will assist you in coordinating the meeting and provide necessary details for your visit. We look forward to discussing matters with you in person!
Linking reports not showing in My Reports section?
There could be an instance wherein you might have changed your mobile number which was given at the time of registration in the hospital and have currently signed up on the Dr. Jaanch with a different mobile number and want the previous reports to show under this. Not to worry, we will help you in getting the same use your registered number to login and go to reports section you will find those reports.

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